Beauty Advisor - Clinique, Orchard Town Center - Part Time

Macy's•Westminster, CO

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, serves as a trusted beauty expert and helps customers find products that meet their needs and style. The role creates personalized shopping experiences through product advice and demonstrations, tailored consultations, makeup application, and skincare recommendations. The advisor stays informed about products, trends, promotions, and new arrivals while building lasting client relationships through follow-up, virtual outreach, and personalized service. The position also supports sales goals, customer loyalty, and an organized, shoppable sales floor. Colleagues prepare for the day by reviewing sales goals, learning about new products and promotions, and keeping the sales floor clean and ready for customers. They welcome customers, build rapport, maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits, thank customers, and collaborate with teammates to improve customer and store results. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to perform job functions.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology.

Responsibilities

Deliver personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining beauty product benefits and use.
Provide product advice and tailored consultations, which may include makeup application and skincare recommendations.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and exceed daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Collaborate with colleagues to support customers and communities and improve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice