About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service, building client relationships, performing product applications, and offering customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, and a seamless omnichannel experience. The role also supports promotions and events, merchandising and replenishment, store fulfillment, asset protection, and positive team culture. Advisors use training and brand resources to grow product knowledge, artistry skills, and expertise in beauty trends.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort and enjoyment in assisting customers with makeup applications and skincare services.
  • Must maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership, show accountability and initiative, and work toward store objectives and personal and store key metrics.
  • Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
  • Build customer loyalty by providing excellent service, personalized consultations, clienteling, and recommendations tailored to customer needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling, artistry skills, and expertise in industry tips and beauty trends; encourage repeat client interactions as a trusted resource.
  • Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations through other assigned tasks.
  • Support store fulfillment and asset protection initiatives by accurately and efficiently completing omni and operations processes, maintaining product protection standards, and following safety guidelines.
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