About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, customer outreach, and knowledgeable guidance. The role also supports promotions and special events, provides an omnichannel experience, maintains product presentation and hygiene standards, contributes to a positive store culture, and assists with store fulfillment and operations as assigned.

Requirements

  • Dedication to customer service and drive to achieve store objectives.
  • Skills and experience to perform the role and commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Must maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

  • Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
  • Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
  • Deliver excellent service, personalized consultations, and product recommendations that meet customers’ needs and preferences; use clienteling tools to build loyalty.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
  • Use training tools and brand resources, embrace feedback, and develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of beauty trends.
  • Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner.
  • Maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
  • Adapt to changing circumstances and assist with other selling and store-operation tasks as assigned.
  • Support store fulfillment and asset protection by accurately and efficiently completing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
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