Beauty Counter Manager - Dior Beaute, Coral Square - Full Time (TEMP)

Macy's•Coral Springs, FL

1d•Onsite

About The Position

Macy’s is hiring a Beauty Counter Manager to lead a team of Beauty Advisors and manage the Dior Beauté cosmetics counter at Coral Square. The role combines leadership, sales, customer service, and brand presentation. The Counter Manager delivers personalized consultations and product application, builds lasting customer relationships through outreach and follow-up, and helps the team meet sales goals and create an excellent customer experience. The manager reviews and analyzes sales performance, develops strategies to grow the business, and plans and executes in-store and vendor-led events. They partner with vendors, personal stylists, and store leadership; maintain merchandising, hygiene, and stock standards; support team education on products and beauty trends; and address customer concerns professionally. Full-time colleagues are typically scheduled for 30 or more hours per week, based on business needs and availability. This position is listed as temporary.

Requirements

3–5 years of relevant retail, beauty, or leadership experience preferred.
Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to manage multiple priorities in a fast-paced environment with attention to detail.
Ability to demonstrate flexibility, sound judgment, and passion for the beauty industry.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

Relevant retail, beauty, or leadership experience of 3–5 years is preferred.

Responsibilities

Lead and support a team of Beauty Advisors while managing the cosmetics brand counter.
Deliver personalized customer consultations, expert product knowledge, and product application.
Develop client relationships through outreach and follow-up.
Review sales performance across daily, weekly, monthly, seasonal, and annual periods and implement strategies to improve results.
Plan and execute in-store and vendor-led events and promotions.
Maintain brand presentation, merchandising, tester hygiene, signage, and stock replenishment.
Acquire new customers by opening credit accounts and communicating loyalty benefits.
Collaborate with vendors, personal stylists, and store leadership to optimize business outcomes.
Resolve customer concerns professionally and with a customer-first approach.
Stay current on product launches, best-sellers, and beauty trends and support team education.
Coach the team, model collaboration, and help deliver sales goals and a polished customer experience.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.