Beauty Counter Manager - YSL Beaute, Aventura - Full Time
About The Position
The Beauty Counter Manager leads a team of Beauty Advisors and manages the YSL Beauté cosmetics counter. The role combines team leadership, sales performance, customer engagement, and brand stewardship. The manager provides personalized consultations and expert product application, develops client relationships through outreach and follow-up, and helps create a polished, welcoming counter experience. The position includes reviewing sales performance and implementing strategies to grow the business, planning and executing vendor events and promotions, and collaborating with vendors and store leadership. The manager oversees merchandising, product replenishment, tester hygiene, signage, and team performance while keeping the team informed about product launches, best-sellers, and beauty trends. The role also involves opening credit accounts, sharing loyalty benefits, and resolving customer concerns professionally.
Requirements
- Must communicate effectively with customers, co-workers, and supervisors.
- Must be able to read and understand employment policies and safety rules and procedures in English.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to perform the stated physical requirements, including standing, lifting at least 25 pounds, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience preferred.
Responsibilities
- Lead and coach Beauty Advisors, modeling collaboration, honesty, care, and excellent customer service.
- Deliver personalized customer consultations and expert product knowledge and application.
- Develop lasting client relationships through outreach, follow-up, and personalized service.
- Review daily, weekly, monthly, seasonal, and annual sales results and implement strategies to improve business performance.
- Plan and execute in-store and vendor-led events and promotions to increase traffic and engagement.
- Maintain brand standards through merchandising, clean and stocked testers, current signage and pricing, hygiene, and stock replenishment.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Collaborate with vendors, personal stylists, and store leadership to optimize business outcomes.
- Resolve customer concerns in a professional, customer-first manner.
- Stay informed about new launches, best-sellers, and beauty trends to support team education.
- Keep the counter polished, organized, and welcoming, and support merchandising updates.
- Manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- Meet and exceed sales goals and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
