Beauty Counter Manager - Dior Beaute, Coral Square - Full Time (TEMP)
About The Position
The Beauty Counter Manager leads a team of Beauty Advisors and manages the day-to-day business for a cosmetics brand. The position combines team leadership, customer engagement, personalized consultations, expert product application, and knowledge of customers’ beauty and style preferences. The manager builds customer loyalty through outreach, follow-up, and consistent personalized service, while meeting sales goals and improving business performance. The role also involves analyzing sales results, planning and executing vendor events and promotions, and partnering with vendors and store leadership to grow the business. The manager oversees brand presentation, merchandising, hygiene, stock replenishment, and team performance to provide a polished customer experience. The position requires flexibility and dependable attendance, including availability for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet the stated physical requirements, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience.
Responsibilities
- Lead and inspire a team of Beauty Advisors, setting a positive example and supporting collaboration.
- Deliver exceptional customer service through personalized consultations, expert product knowledge, and product application.
- Build lasting client relationships and develop clientele through outreach and follow-up.
- Review and analyze daily, weekly, monthly, seasonal, and annual sales performance, and implement strategies to grow the business and improve results.
- Meet and exceed sales goals.
- Plan and execute in-store and vendor-led events and promotions to drive traffic and engagement.
- Maintain brand standards through merchandising, clean and well-stocked testers, current signage and pricing, hygiene, and stock replenishment.
- Coach team members to communicate loyalty benefits and ensure customers have what they need.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about new launches, best-selling products, and beauty trends to support team education.
- Manage multiple priorities in a fast-paced environment with attention to detail.
- Maintain a polished, organized, and welcoming counter and support merchandising updates.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
