Beauty Counter Manager - Dior - The Woodlands

Nordstrom • The Woodlands, TX

3d • $21 - $21 • Onsite

About The Position

The Beauty Counter Manager at Nordstrom plays a dual role as a salesperson and teacher, maximizing sales for the assigned beauty brand. The role focuses on creating personalized beauty experiences, building customer relationships and a customer following both in-store and digitally, and contributing to a welcoming, inclusive beauty team.

The position includes makeup applications and skincare analyses, product recommendations, sales and customer service, vendor event coordination, and maintaining the beauty department. Employees keep current with beauty trends and product knowledge through Nordstrom and luxury brand partner training.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, creating a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner training.
• Manage sales, refunds, and exchanges.
• Build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k).
• PTO accruals and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed