Beauty Counter Manager - MAC, University Town Center FL- Full Time
About The Position
The Beauty Counter Manager leads a team of Beauty Advisors and manages all aspects of a specific cosmetics brand. The role combines team leadership, customer engagement, product expertise, and sales management to provide personalized consultations and create an exceptional brand experience. The manager develops client relationships through outreach and follow-up, works to meet and exceed sales goals, analyzes business performance, and plans vendor events and promotions. The position also oversees merchandising, stock replenishment, hygiene standards, and team performance while collaborating with vendors and store leadership.
Requirements
- Must communicate effectively with customers, co-workers, and supervisors.
- Must be able to read and understand employment policies and safety rules and procedures in English.
- Must be able to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Must have close vision, color vision, depth perception, and focus adjustment.
- Must frequently use computers and other technology, including handheld equipment and a cash register, and be able to process register transactions.
- Flexible availability, including days, evenings, weekends, and holidays.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience is preferred.
Responsibilities
- Lead and support Beauty Advisors, modeling teamwork, honesty, care, and excellent customer service.
- Deliver personalized customer consultations and expert product recommendations and application.
- Develop lasting client relationships through outreach, follow-up, and consistent personalized service.
- Review sales performance across daily, weekly, monthly, seasonal, and annual periods and implement strategies to grow the business.
- Plan and execute in-store and vendor-led events and promotions to increase traffic and engagement.
- Maintain brand and merchandising standards, including clean and stocked testers, current signage and pricing, polished displays, hygiene, and stock replenishment.
- Acquire new customers by opening credit accounts and communicating loyalty benefits.
- Collaborate with vendors, personal stylists, and store leadership to improve business outcomes.
- Resolve customer concerns professionally and with a customer-first approach.
- Keep informed about product launches, best-sellers, and beauty trends, and support team education.
- Coach the team to share loyalty benefits and ensure customers receive attentive, complete service.
- Maintain regular, dependable attendance and punctuality, and demonstrate flexibility, sound judgment, and attention to detail.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
