Beauty Counter Manager - Trend Beauty, Las Vegas Meadows - Full Time
About The Position
The Beauty Counter Manager leads a team of Beauty Advisors and manages all aspects of a specific cosmetics brand. The role combines team leadership, customer engagement, and business management to deliver personalized consultations, expert product application, and service tailored to customers’ beauty and style preferences. The manager develops a loyal customer base through outreach, follow-up, and personalized service, while meeting sales goals, analyzing business performance, and executing vendor events and promotions. The role also partners with vendors and store leadership and oversees stock presentation, hygiene standards, and team performance to maintain an exceptional brand experience. The manager sets a positive example, prepares the counter for customers, reviews sales goals, and stays current on product launches, top sellers, and beauty trends. On the sales floor, the manager welcomes customers, supports the team through hands-on service and merchandising, and maintains clean, stocked testers, accurate signage and pricing, and brand-standard displays. The manager coaches colleagues on loyalty benefits and helps ensure customers receive attentive service. The position requires flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality. Physical requirements include talking, lifting, constant movement, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, climbing ladders, and reaching above eye level. The role also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.
Requirements
- 3–5 years of relevant retail, beauty, or leadership experience preferred.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to manage multiple priorities in a fast-paced environment with strong attention to detail.
- Demonstrate flexibility, sound judgment, and a passion for the beauty industry.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach with arms and hands, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience is preferred.
Responsibilities
- Lead a team of Beauty Advisors and manage the activities of a specific cosmetics brand counter.
- Deliver exceptional customer service through personalized consultations, expert product knowledge, and product application.
- Build client relationships and develop a loyal customer base through outreach and follow-up.
- Review daily, weekly, monthly, seasonal, and annual sales performance, and implement strategies to grow the business and improve results.
- Plan and execute in-store and vendor-led events and promotions to drive traffic and engagement.
- Maintain brand standards through merchandising, hygiene, stock replenishment, and polished counter presentation.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about product launches, best sellers, and beauty trends to support team education.
- Coach the team, model collaboration, and support colleagues in delivering customer service.
- Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
