Beauty Consultant

CVS Health•Lawrenceville, NJ
•Onsite

About The Position

The Beauty Consultant is a sales-oriented beauty advisor who provides friendly, knowledgeable, personalized sales service to customers in the store’s beauty zone. The role involves understanding customer needs, sharing beauty trends and product knowledge, recommending products and techniques, and building customer relationships while working toward sales goals. The consultant also maintains product displays and a clean, well-stocked, hygienic beauty area; supports promotions and events; and completes onboarding and ongoing training. All work is performed in accordance with company policies and guidelines. This is a full-time position with anticipated hours of 40 per week.

Requirements

  • Sales-oriented, with the ability to use sales data and product or brand knowledge to meet sales and beauty service goals.
  • Strong interpersonal, organizational, and communication skills.
  • Goal-driven and able to multitask.
  • Able to work independently and as part of a team in a fast-paced environment, manage multiple priorities, and learn new procedures quickly.
  • Available to work a flexible retail schedule, potentially including mornings, evenings, weekends, extended hours, and peak hours.
  • Ability and willingness to perform ear-piercing services in all stores; training and certification will be provided.
  • Must be at least 18 years old.
  • In specific CVS stores, ability to speak both English and Spanish is required for bilingual beauty advisor positions.

Nice To Haves

  • Prior beauty sales experience.
  • Current knowledge of beauty products and brands.
  • Strong passion for beauty.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Engage customers in the beauty zone, understand their needs, and provide personalized beauty advice and sales service.
  • Use product and brand knowledge, upselling, suggestive selling, and follow-up contact to build customer relationships and increase sales.
  • Explain product usage and benefits, and use the CVS beauty monthly sampling program to build customer relationships.
  • Represent company sales programs and events; discuss CVS Beauty Club programs, invite customers to in-store events, and explain promotions.
  • Create and maintain product displays, end caps, and other beauty promotional materials supporting brands, corporate initiatives, and local advertising.
  • Keep the assigned beauty area clean, stocked, well-merchandised, and compliant with hygiene standards.
  • Follow CVS policies for tester sanitation, hazardous waste disposal, and tool cleansing.
  • Complete initial 30/60/90-day onboarding and ongoing training to maintain current sales, product knowledge, and selling skills.
  • Meet the sales budget, track progress, and work to exceed previous sales goals.
  • Participate in sales training meetings and conference calls about programs, promotions, new products, brand launches, sales goals, and customer care.
  • Maintain a professional appearance in accordance with company guidelines and continue developing product knowledge and client service skills.
  • Perform ear-piercing services after receiving training and certification.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs and other resources, based on eligibility.
  • Access to product samples and gratis products.
  • Exposure to products and training through brand interactions and colleagues.
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