Beauty Sales Consultant

CVS Health•Wellesley, MA
•Onsite

About The Position

CVS Health is seeking a sales-oriented Beauty Sales Consultant to provide friendly, knowledgeable beauty advice and personalized sales service to customers in the store’s beauty zone. The consultant uses beauty product and brand knowledge to understand customer needs, recommend products, support sales, and build lasting customer relationships. The role includes maintaining a clean, well-stocked, properly merchandised area; supporting promotions and beauty events; following sanitation and safety policies; and completing ongoing training. The position requires a flexible retail schedule and may include mornings, evenings, weekends, extended hours, and peak hours. It is a full-time position with 40 anticipated weekly hours.

Requirements

  • Sales-oriented.
  • Ability to use sales data and product or brand knowledge to meet sales and beauty service goals.
  • Strong interpersonal, organizational, and communication skills.
  • Goal-driven, with the ability to multitask.
  • Ability to work independently and as part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
  • Availability to work a flexible retail schedule, potentially including mornings, evenings, weekends, extended hours, and peak hours.
  • Ability to perform the tasks described in the job posting.
  • Willingness and ability to perform ear-piercing services in all stores; training and certification will be provided.
  • At least 18 years old.
  • Physical ability to stand and/or move around the store for most of the work time, and to stoop, kneel or crouch, reach or grasp objects, and perform tasks requiring manual dexterity.

Nice To Haves

  • Prior beauty sales experience.
  • Current knowledge of beauty products and brands.
  • Strong passion for beauty.
  • High school diploma or equivalent.
  • Bilingual English and Spanish skills are required in specific CVS stores.

Responsibilities

  • Engage customers in the beauty zone, understand their needs, provide personalized sales advice, and follow up to build lasting relationships.
  • Use upselling and suggestive selling to build customer baskets and meet sales goals.
  • Answer customer questions with detailed product and brand knowledge.
  • Explain product usage and benefits, and use the CVS beauty monthly sampling program to build customer relationships.
  • Participate in company sales programs and events, discuss CVS Beauty Club programs, and promote in-store events and current offers.
  • Create and maintain product displays, end caps, and other beauty promotional materials.
  • Keep the assigned area stocked, well merchandised, clean, and compliant with hygiene standards.
  • Follow tester sanitation, hazardous waste disposal, and tool-cleansing policies.
  • Complete onboarding and ongoing training, including sales, product knowledge, and selling skills programs.
  • Meet the sales budget, track progress, and work to exceed prior sales goals.
  • Participate in sales training meetings and conference calls about programs, promotions, product launches, sales goals, and customer care.
  • Maintain a professional appearance in accordance with company guidelines.
  • Perform ear-piercing services in stores where required.

Benefits

  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs.
  • Other resources, based on eligibility.
  • Exposure to beauty products through brand interaction and training.
  • Complimentary beauty products and samples to try.
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