Beauty Sales Consultant

CVS Health•Guilford, CT

6d•Onsite

About The Position

CVS Health is seeking a sales-oriented Beauty Sales Consultant to provide knowledgeable, personalized beauty advice and sales service to customers in the store’s beauty zone. The consultant builds customer relationships, understands individual needs, recommends products and techniques, and supports sales through product knowledge, upselling, suggestive selling, and follow-up. The role includes maintaining attractive, well-stocked and hygienic beauty displays; supporting promotions and in-store events; explaining CVS Beauty Club programs; and following tester sanitation, hazardous-waste disposal, and tool-cleansing policies. Consultants complete onboarding and ongoing training, keep their beauty knowledge current, and work toward sales budgets and goals. The position requires standing or moving through the store for most of the work time, with additional reaching, stooping, kneeling, crouching, and grasping as needed.

Requirements

Sales-oriented approach.
Ability to use sales data together with product and brand knowledge to meet sales and beauty-service goals.
Strong interpersonal, organizational, and communication skills.
Goal-driven and able to multitask.
Ability to work independently and as part of a team in a fast-paced environment, handle multiple priorities, and learn new procedures quickly.
Availability to work a flexible retail schedule that may include mornings, evenings, weekends, extended hours, and peak hours.
Ability to perform the tasks described in the job posting.
Willingness and ability to perform ear-piercing services in all stores; training and certification will be provided.
At least 18 years old.
For specific CVS stores, ability to speak both English and Spanish is required for bilingual beauty-advisor roles.

Nice To Haves

Prior beauty sales experience.
Current knowledge of beauty products and brands.
Strong passion for beauty.
High school diploma or equivalent preferred, but not required.

Responsibilities

Engage customers in the beauty zone and provide friendly, personalized sales service based on their needs.
Use product and brand knowledge to answer questions, recommend products, educate customers on product usage and benefits, and build sales through upselling and suggestive selling.
Follow up with customers to build lasting relationships.
Use the CVS beauty monthly sampling program and facilities provided to support customer education and relationships.
Participate in and represent company sales programs, promotions, and in-store events.
Discuss CVS Beauty Club programs, invite customers to events, and explain current promotions.
Create and maintain product displays, end caps, and promotional materials for brands, corporate initiatives, and local advertising.
Keep the assigned beauty area clean, stocked, well-merchandised, and compliant with hygiene standards.
Follow CVS policies for tester sanitation, hazardous-waste disposal, and tool cleansing.
Complete initial 30/60/90-day onboarding and ongoing sales, product, and skills training.
Execute the sales plan, meet the sales budget, track progress, and work to exceed prior sales goals.
Attend sales training meetings and conference calls about programs, promotions, new products, brand launches, sales goals, and customer care.
Maintain a professional appearance in accordance with company guidelines and stay informed about beauty trends and techniques.
Perform ear-piercing services as required after receiving training and certification.