Beauty Sales Consultant

CVS Health•Montrose, CA
•Onsite

About The Position

CVS Health is seeking a sales-oriented Beauty Sales Consultant to provide knowledgeable, personalized service to customers in the store’s beauty zone. The consultant serves as the primary beauty advisor, using product and trend knowledge to understand customer needs, recommend products, build sales baskets, and develop lasting customer relationships through follow-up. The role includes educating customers on product use and benefits, participating in sales programs and events, discussing beauty club programs and promotions, and maintaining displays and promotional materials. The consultant keeps the assigned area stocked, merchandised, clean, and compliant with hygiene, tester sanitation, hazardous-waste disposal, and tool-cleansing policies. Consultants complete onboarding and ongoing training, pursue continued product and service knowledge, follow company policies and appearance guidelines, track progress against sales budgets, and work toward sales goals. The role requires the ability and willingness to perform ear-piercing services; training and certification are provided. The position requires standing or moving through the store for most of the work time, along with reaching, stooping, kneeling, crouching, and grasping objects. This is a full-time retail position with 40 anticipated weekly hours and a flexible schedule that may include mornings, evenings, weekends, extended hours, and peak hours. The typical pay range is $20.47–$29.47. Eligible full-time colleagues may receive medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

  • Sales-oriented.
  • Able to use sales data and product or brand knowledge to meet sales and beauty-service goals.
  • Strong interpersonal, organizational, and communication skills.
  • Goal-driven, with the ability to multitask.
  • Able to work independently and as part of a team in a fast-paced environment, handle multiple priorities, and learn new procedures quickly.
  • Available to work a flexible retail schedule that may include mornings, evenings, weekends, extended hours, and peak hours.
  • Able to perform the tasks described in the job posting.
  • Must demonstrate the ability and willingness to perform ear-piercing services in all stores; training and certification are provided.
  • At least 18 years old.
  • Physical ability to stand and/or move throughout the store for most of the work time; stoop, kneel or crouch; and reach or grasp objects, including items on lower shelves.
  • Able to perform tasks requiring manual dexterity, such as ear piercing.

Nice To Haves

  • Prior beauty sales experience.
  • Current knowledge of beauty products and brands.
  • Strong passion for beauty.
  • High school diploma or equivalent preferred but not required.
  • Bilingual English and Spanish ability is required in specific CVS stores.

Responsibilities

  • Provide friendly, knowledgeable, personalized beauty sales service and build customer relationships through follow-up.
  • Engage customers in the beauty zone, listen to their needs, provide specialized sales advice, and use upselling and suggestive selling.
  • Answer customer questions with detailed product knowledge and help customers select products that meet their needs.
  • Explain product usage and benefits, including through the CVS beauty monthly sampling program.
  • Participate in and represent company sales programs and events; discuss CVS Beauty Club programs, invite customers to in-store events, and explain promotions.
  • Create and maintain product displays, end caps, and beauty promotional materials supporting brands, corporate initiatives, and local advertising.
  • Keep the assigned beauty area stocked, well-merchandised, clean, and compliant with hygiene standards.
  • Follow CVS policies for tester sanitation, hazardous-waste disposal, and tool cleansing.
  • Complete initial 30/60/90-day onboarding and ongoing training and educational programs.
  • Execute the sales plan, meet the sales budget, track progress, and work to exceed prior sales goals.
  • Participate in sales training meetings and conference calls about programs, promotions, new items, brand launches, sales goals, and customer care.
  • Maintain a professional appearance in compliance with company guidelines.
  • Keep current on beauty trends and techniques and develop product knowledge and customer-service skills.
  • Perform ear-piercing services in applicable stores after receiving training and certification.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Exposure to beauty products through brand interaction and training
  • Free product samples and products to take home and try
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