Beauty Concierge - Main Street at Exton Rack

Nordstrom•Exton, PA

About The Position

The Beauty Concierge works in a fast-paced, high-energy retail environment, sharing knowledge of beauty trends and products with customers. The role focuses on providing a quick, easy, and enjoyable customer experience while helping customers find deals. It also supports sales-floor readiness through merchandising, inventory processes, and customer issue resolution.

Requirements

Enthusiasm and a sense of adventure, with a positive outlook.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks.
A calm demeanor in a busy retail environment.
Solid math, verbal, and written communication skills.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting them above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Share knowledge of beauty trends and products with customers.
Help customers find the deals they are looking for while providing a quick, easy, and enjoyable experience.
Keep the sales floor clean and stocked, complete inventory processes, and ensure merchandise is checked in and accurately ticketed.
Defuse customer situations and provide timely, effective resolutions.
Work with the team to maintain sales-floor readiness by re-merchandising, filling testers, and straightening throughout the day.