Beauty Concierge - Main Street at Exton Rack

Nordstrom•Exton, PA

7d•$17 - $18

About The Position

The Beauty Concierge works in a fast-paced, high-energy retail environment, sharing knowledge of beauty products and trends while helping customers find the deals they are looking for. The role supports an easy and enjoyable customer experience, maintains and replenishes the sales floor, completes inventory processes, and resolves customer concerns. The position requires continuous movement and regular handling of merchandise during each shift.

Requirements

Enthusiasm and a sense of adventure, with an optimistic outlook.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks.
Ability to remain calm in a busy retail environment.
Solid math, verbal, and written communication skills.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching above the head to lift them.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Share knowledge of beauty trends and products with customers.
Help customers find products and deals while keeping the shopping experience quick, easy, and enjoyable.
Keep the sales floor clean, stocked, and complete.
Complete inventory processes, including checking in merchandise and ensuring it is accurately ticketed.
Defuse customer situations and provide timely, effective resolutions.
Work with the team to maintain sales-floor readiness by re-merchandising, filling testers, and straightening throughout the day.