Beauty Concierge - Hamilton Town Center Rack

Nordstrom•Noblesville, IN
•$16 - $17

About The Position

The Beauty Concierge works in a fast-paced, high-energy retail environment, sharing knowledge of beauty trends and products with customers while helping them find the deals they are seeking. The role supports a quick, easy, and enjoyable customer experience and helps maintain an orderly, fully stocked, sales-ready floor. It also involves completing inventory processes, ensuring merchandise is checked in and ticketed accurately, and resolving customer situations promptly and effectively. The position requires continuous movement for 6–8 hours per shift, frequent hand use, and handling merchandise, including bulky items. Employees regularly lift up to 10 pounds and occasionally lift up to 25 pounds. The pay range is $16.20–$16.85 per hour, depending on location and job-related knowledge, skills, and experience. Performance-based incentives or bonuses may be available. Nordstrom offers benefits subject to eligibility requirements, including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources.

Requirements

  • Enthusiasm and a sense of adventure, with a positive outlook.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks.
  • Ability to remain calm in a busy retail environment.
  • Solid math, verbal, and written communication skills.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Share knowledge of beauty trends and products with customers.
  • Help customers find the deals they are looking for while keeping the customer experience quick, easy, and enjoyable.
  • Keep the sales floor clean, stocked, and complete inventory processes.
  • Ensure merchandise is properly checked in and accurately ticketed.
  • Defuse customer situations and provide timely, effective resolutions.
  • Work with the team to keep the sales floor ready by re-merchandising, filling testers, and straightening throughout the day.

Benefits

  • Medical, vision, and dental insurance options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life and disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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