Beauty Concierge - Hamilton Town Center Rack

Nordstrom•Noblesville, IN

About The Position

The Beauty Concierge supports customers on the Rack sales floor by sharing knowledge of beauty trends and products, helping customers find deals, and keeping the shopping experience quick, easy, and enjoyable. The role also supports daily sales-floor readiness through inventory processing, merchandise ticketing, cleaning, restocking, re-merchandising, filling testers, and straightening. The ideal candidate enjoys a fast-paced, high-energy retail environment and can resolve customer concerns calmly and effectively.

Requirements

Enthusiasm and a sense of adventure, with an optimistic outlook.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks.
Ability to remain calm in a busy retail environment.
Solid math, verbal, and written communication skills.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Share knowledge of beauty trends and products with customers.
Help customers find the deals they are looking for while keeping the experience quick, easy, and fun.
Keep the sales floor clean and filled in.
Complete inventory processes and ensure merchandise is properly checked in and accurately ticketed.
Defuse customer situations and provide timely, effective resolutions.
Work with the team to keep the sales floor ready by re-merchandising, filling testers, and straightening throughout the day.