Beauty Advisor - MAC, Augusta Mall - Part Time

Macy's•Augusta, GA
•$15 - $22

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product advice and demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of trends to introduce items and innovations suited to customers’ needs and style. You build lasting client relationships through consistent follow-up, virtual outreach, personalized service, and clienteling tools, with the goal of exceeding customer expectations and achieving sales goals. You also maintain an organized, shoppable counter and sales floor, keep signage and pricing current, support merchandise moves, promote loyalty benefits, and collaborate with colleagues to deliver strong individual and store results.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and create friendly, personalized conversations that build customer relationships.
  • Assess customer needs and provide beauty advice, tailored consultations, product demonstrations, makeup application, and skincare recommendations.
  • Educate customers about beauty products, including their benefits and use, and stay informed about product launches, new arrivals, promotions, and trends.
  • Build and manage a loyal client base through consistent follow-up, virtual outreach, personalized service, and clienteling tools.
  • Achieve daily sales goals by delivering exceptional service, promoting offers and product launches, participating in sales events, and acquiring new customers.
  • Open credit accounts and communicate loyalty program benefits.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Support teammates with honesty, care, and collaboration, and continue learning to improve individual and store results.
  • Ensure customers have what they need, thank them sincerely, and help conclude their shopping experience.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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