Beauty Advisor - MAC, Augusta Mall - Part Time

Macy's•Augusta, GA

5d•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations that suit their needs and style. Building lasting client relationships is central to the role. You grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. You also help keep the counter and sales floor clean, organized, and shoppable; maintain signage and pricing; and support merchandise moves as needed. The role involves sharing loyalty benefits, acquiring new customers by opening credit accounts, using point-of-sale technology and digital tools, and collaborating with colleagues to deliver store and individual results. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. At least one year of customer service or selling experience is required. The role requires frequent standing, moving, talking, reaching, computer and technology use, and the ability to stand for at least two consecutive hours and lift at least 25 pounds. Other physical requirements include stooping, kneeling, crouching, climbing ladders, reaching above eye level, and close vision, color vision, depth perception, and focus adjustment.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Deliver personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining the benefits and use of beauty products.
Provide beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Achieve and surpass daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Collaborate with colleagues to support customers and communities and achieve individual and store results.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice