MAC Beauty Advisor - Part Time

Belk•Winston-Salem, NC

22h

About The Position

The MAC Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service, building client relationships, performing product applications, and offering customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence working in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor creates memorable store experiences, builds customer loyalty through personalized consultations and clienteling, supports promotions and customer outreach, and uses selling tools and digital devices to deliver a seamless omnichannel experience. The role also includes developing product knowledge and artistry skills, maintaining merchandising and hygiene standards, replenishing products, contributing to a positive store culture, and supporting store operations, fulfillment, and asset protection. The position requires flexibility to work a schedule based on business needs, including nights, weekends, and holidays. Associates must move throughout store areas, assist customers with makeup application and skincare services, and be able to bend, reach, stretch, lift, carry, and move at least 40 pounds. Required professional licenses and certifications must be maintained where applicable.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly throughout all store areas and remain accessible to customers.
Ability to bend, reach, stretch, lift, carry, and move at least 40 pounds.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build relationships with team members, vendors, customers, and the community.
Deliver excellent service through personalized consultations, clienteling tools, and product recommendations tailored to client needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of industry tips and beauty trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection initiatives by accurately and efficiently completing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
Assist customers with makeup application and skincare services.