Beauty Advisor - MAC, Southshore - Part Time

Macy's•Bay Shore, NY

6h•$17 - $24

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. You combine hospitality, product knowledge, and a passion for beauty to help customers feel confident, cared for, and excited to return. The role also includes preparing and maintaining the sales floor and beauty counter, staying informed about sales goals, new arrivals, top-selling products, trends, and promotions, and collaborating with colleagues to deliver customer and store results. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Offer a warm welcome and create friendly, personal conversations that build customer relationships.
Provide personalized beauty experiences by identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
Give expert beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Meet and exceed daily sales goals through exceptional customer service.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals and stay informed about new arrivals, top-selling items, current trends, promotions, and product innovations.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support colleagues with honesty, care, and collaboration, and contribute to individual and store results.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice