Beauty Advisor - MAC, Stonecrest - Part Time

Macy's•Stonecrest, GA
•$15 - $22•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who helps customers with beauty products and creates personalized, inspiring shopping experiences. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on current trends and new products. You build and manage customer relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. They maintain the counter and sales floor, refresh signage and pricing, assist with merchandise moves, promote loyalty benefits, and collaborate with colleagues to deliver strong individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules including weekend shifts. Hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to perform the listed physical tasks, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver personalized beauty experiences by building customer relationships, uncovering needs, demonstrating product application, and educating customers about beauty products.
  • Provide product advice and tailored consultations, including makeup application and skincare recommendations as appropriate.
  • Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals through exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
  • Use point-of-sale technology and digital tools to support transactions and the customer experience.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Support colleagues through honest, caring, and collaborative teamwork.
  • Close customer interactions by ensuring customers have what they need, sharing loyalty benefits, and thanking them sincerely.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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