Beauty Advisor - MAC, Stonecrest - Part Time

Macy's•Lithonia, GA

6d•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized, inspiring shopping experiences that build confidence and drive sales. You educate customers, demonstrate products, provide tailored consultations that may include makeup application, and recommend skincare products. You use product knowledge and awareness of trends to introduce customers to items and innovations suited to their needs and style. You build lasting relationships and a loyal client base through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and sales goals. You help prepare and maintain a clean, organized, shoppable sales floor and counter; stay informed about sales goals, new arrivals, top-selling items, trends, and promotions; and engage customers with friendly, attentive service. You refresh signage and pricing, assist with merchandise moves, share loyalty program benefits, and help customers complete their purchases. Colleagues support one another through honesty, care, and collaboration, and continually learn and work toward individual and store results. This part-time role typically involves 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays. The role requires regular, dependable attendance and punctuality.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays; all schedules include weekend shifts.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools, including register transactions.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Create personalized beauty experiences by building customer relationships and identifying customer needs.
Demonstrate product application and educate customers on beauty product benefits and use.
Provide beauty advice, tailored consultations, makeup application, and skincare recommendations as appropriate.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and exceed daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and explaining loyalty benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals and learn about new arrivals, best sellers, trends, and promotions.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of their visit.
Support teammates through collaboration and contribute to individual and store results.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice