MAC Beauty Advisor - Part Time - West Town

Belk•Knoxville, TN

About The Position

The MAC Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, and omnichannel support. They contribute to store performance by executing promotions and outreach, maintaining product presentation and hygiene standards, building product and artistry expertise, and supporting store fulfillment, asset protection, and operations. The role also contributes to a positive team culture and adapts to changing business needs.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, personalized consultations, clienteling, and product recommendations to build customer loyalty.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling, artistry skills, and knowledge of industry tips and beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, maintaining visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Adapt to changing circumstances and assist with selling, store operations, and other assigned tasks.
Support store fulfillment and asset protection by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.