Beauty Advisor - MAC, Clackamas Town Center - Full Time

Macy's•Happy Valley, OR

1d•$17 - $24•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You offer expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on beauty trends and new products. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role combines genuine hospitality, product knowledge, and a passion for beauty. Daily work includes preparing the sales floor, learning about new arrivals, promotions, and trends, welcoming and engaging customers, maintaining the counter and sales floor, refreshing signage and pricing, and assisting with merchandise moves. You also share loyalty program benefits, help customers complete their purchases, collaborate with colleagues, and work toward individual and store results. This is a full-time position. Full-time colleagues are typically scheduled 30 or more hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide personalized beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
Build customer relationships and grow a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Drive sales and client loyalty by maintaining an organized, shoppable space, using clienteling tools, promoting offers and product launches, participating in sales events, and completing ongoing training and vendor education.
Meet and surpass daily sales goals through exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Prepare for the day by reviewing sales goals and learning about new arrivals, top-selling items, trends, and promotions.
Welcome customers and create friendly, personal conversations that encourage lasting customer relationships.
Maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized checkout experience.
Support colleagues through honesty, care, and collaboration, and learn from others to improve individual and store results.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice