MAC Beauty Advisor - Part Time - West Town

Belk•West Town, TN

About The Position

The MAC Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship-building, product applications, and customized recommendations. The role requires enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, part-time position. The Beauty Advisor creates memorable store experiences, builds customer loyalty through personalized consultations and clienteling, and supports promotions, events, sales, and omnichannel service. The role also involves maintaining product knowledge and artistry skills, merchandising and replenishing products, maintaining visual and hygiene standards, contributing to a positive store culture, and supporting fulfillment, asset protection, and store operations. Additional duties, responsibilities, and qualifications may apply.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed, able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly throughout all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Enthusiasm for the beauty and fragrance industry and confidence working in a fast-paced commission environment.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community.
Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations tailored to clients’ needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to deliver a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and brand resources, embrace feedback, and continually develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of beauty trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with other selling and store-operation tasks as assigned.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operational processes, maintaining product protection standards, and following safety guidelines.
Assist customers with makeup application and skincare services.