Beauty Advisor - MAC, Columbia Center - Part Time

Macy's•Kennewick, WA

5d•$17 - $24

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and beauty trends. You build lasting client relationships through consistent follow-up, virtual outreach, and personalized service while working to exceed customer expectations and achieve sales goals. The role includes preparing for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. You welcome customers, create friendly conversations, maintain an organized and shoppable counter and sales floor, refresh signage and pricing, and assist with merchandise moves. You also share loyalty program benefits, support colleagues, and work to achieve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and colleague availability. Schedules include weekend shifts; flexible availability for days, evenings, weekends, and holidays is required.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Create personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and educating customers on beauty products.
Provide expert beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Achieve daily sales goals and drive sales and client loyalty.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
Keep current on new arrivals, top-selling items, beauty trends, promotions, product launches, and product knowledge through ongoing training and vendor education.
Use clienteling tools to promote offers and product launches and participate in sales events.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Provide warm, attentive service, ensure customers have what they need, thank them sincerely, and encourage them to return.
Support colleagues through honest, caring, and collaborative teamwork.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice