Beauty Advisor - MAC, Los Cerritos Center - Part Time

Macy's • Cerritos, CA

8d • Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences while building customer confidence and driving sales. The role involves providing expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. Advisors use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style.

The position focuses on building and managing loyal client relationships through consistent follow-up, virtual outreach, and personalized service. Advisors work toward sales goals by combining hospitality, product expertise, and beauty knowledge. They help maintain a clean, organized, and shoppable sales floor, stay informed about new products and promotions, and collaborate with colleagues to deliver strong customer and store results.

This is a part-time position at the MAC counter in Los Cerritos Center. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers, and process register transactions.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology to perform job functions.

Responsibilities

• Welcome customers and create friendly, personalized conversations that build customer relationships.
• Provide beauty advice and tailored consultations, demonstrate product application, and educate customers on the benefits and use of beauty products.
• Recommend makeup and skincare products suited to customers’ needs, style, and interests.
• Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
• Meet and exceed daily sales goals by delivering exceptional customer service.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and keep up to date through training and vendor education.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Support colleagues through honest, caring, and collaborative teamwork.
• Thank customers and ensure they have what they need before they leave.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed