Beauty Advisor - Lancome, Chula Vista Center - Part Time

Macy's•Chula Vista, CA

5d•$18 - $25

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You also build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role combines genuine hospitality, beauty expertise, and product knowledge to help customers feel confident, cared for, and eager to return. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining a shoppable counter and sales floor, updating signage and pricing, supporting merchandise moves, explaining loyalty benefits, and collaborating with colleagues to achieve individual and store results.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build lasting relationships.
Offer beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
Educate customers on beauty product benefits and use, and introduce products and innovations suited to their needs and style.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Achieve and surpass daily sales goals by delivering exceptional customer service.
Acquire new customers by opening credit accounts and explaining loyalty benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support colleagues through honest, caring, and collaborative teamwork.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice