Specialty Beauty Advisor - Lancome

Ulta Beauty, Inc. • Guilford, CT

1d • Onsite

About The Position

The Specialty Beauty Advisor – Lancôme maximizes sales for Lancôme color cosmetics, skincare, and fragrance by engaging guests, identifying their needs, and assisting with merchandise selection and purchases. The role represents Ulta Beauty and Lancôme and supports the Experience Manager by focusing on sales and service performance, guest experience and associate culture, and operational procedures and compliance. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The advisor performs makeup applications, skincare analysis, and product demonstrations; builds customer relationships; supports appointments and in-store events; and stays informed about products, trends, and training. The role also contributes to an inclusive team environment, maintains brand and store standards, and participates in operational activities such as replenishment, resets, inventory, and shipment processing.

The position requires a flexible schedule that may include days, evenings, weekends, and holidays, as well as attendance at brand-sponsored training. Working conditions include frequent mobility and standing, bending, pulling, pushing, reaching, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects.

The pay range is $18.00–$28.00 per hour. Exact pay depends on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.
• Demonstrated competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored training.

Nice To Haves

• Cosmetics artistry experience.
• High school diploma.

Responsibilities

• Meet or exceed Lancôme brand sales and clientele goals and contribute to store retail and service sales, guest loyalty, omnichannel, and shrink goals.
• Greet and engage guests, personalize service, offer samples, and recommend complementary products or services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Stay current on prestige training, industry trends, products, and services, including relevant ingredients and benefits.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
• Build customer relationships, maintain an active preferred-customer list, follow up on guest inquiries, and inform guests about promotions, events, and services.
• Maintain regular attendance and contribute to an inclusive, collaborative environment.
• Share information about the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain relationships with Lancôme brand partners by participating in required training and executing in-store events and promotions.
• Collaborate with store managers and associates to help grow the business and participate in ongoing brand and category education.
• Follow Ulta Beauty policies, procedures, standards, and the Ulta Beauty and Lancôme dress code.
• Maintain cleanliness and operational standards in the Lancôme area and other assigned store areas.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED