Beauty Advisor - Lancome, Chula Vista Center - Part Time

Macy's•Chula Vista, CA

4d•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role includes educating customers, providing product advice and demonstrations, and offering tailored consultations that may include makeup application and skincare recommendations. The Beauty Advisor maintains current knowledge of products, innovations, trends, and promotions, and builds lasting customer relationships through follow-up, virtual outreach, and personalized service. The role also involves preparing and maintaining an organized, shoppable counter and sales floor; reviewing sales goals and product updates; refreshing signage and pricing; and assisting with merchandise moves. Beauty Advisors support sales and customer loyalty by sharing loyalty program benefits, participating in sales events, using clienteling tools, opening credit accounts, and effectively using point-of-sale and digital technology. The position requires flexible availability, including weekends and holidays, and regular dependable attendance. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to perform the physical requirements of the position, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Create personalized beauty experiences by building customer relationships and identifying customer needs.
Demonstrate product application and educate customers on the benefits and use of beauty products.
Provide beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
Stay informed about products, new arrivals, top-selling items, trends, promotions, and product launches.
Grow and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Meet and surpass daily sales goals through exceptional customer service.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support colleagues through honesty, care, and collaboration.
Provide a warm welcome and sincere thank-you, ensuring customers have what they need before they leave.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice