Beauty Advisor - MAC, Mall Of America - Part Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and trends. You build lasting client relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident, cared for, and eager to return. Daily work includes preparing and maintaining the sales floor, engaging with customers, keeping the beauty counter organized and shoppable, and supporting teammates. This is a part-time position; part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. Weekend shifts are required.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Offer expert beauty advice, product demonstrations, and tailored consultations, including makeup application and skincare recommendations.
- Build customer relationships through personalized service, consistent follow-up, virtual outreach, and clienteling.
- Stay informed about products, new arrivals, promotions, sales trends, and beauty trends.
- Achieve sales goals by delivering exceptional service and promoting products and offers.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Greet customers warmly and create friendly, personal conversations that encourage them to return.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Participate in sales events and ongoing training and vendor education.
- Support teammates with honesty, care, and collaboration.
- Close customer interactions with a sincere thank-you and ensure customers have what they need.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
