Beauty Advisor - MAC, Southland Mall CA- Part Time

Macy's•Hayward, CA

1h•$18 - $25•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role combines product education, beauty expertise, hospitality, and relationship-building to help customers find products suited to their needs and style. The Beauty Advisor provides product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information on beauty trends, new items, and product innovations. The role also involves developing a loyal client base through follow-up, virtual outreach, and personalized service while achieving sales goals. Colleagues prepare the sales floor, review goals and promotions, maintain organized and shoppable counters and displays, refresh signage and pricing, and assist with merchandise moves. They provide friendly customer service, communicate loyalty program benefits, support teammates, and continually work to improve individual and store results. This is a part-time position; schedules include weekend shifts, with hours depending on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Provide beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
Educate customers about beauty products, including their benefits and use, and recommend products suited to their needs and style.
Stay current on beauty trends, new arrivals, product innovations, promotions, and top-selling items.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Achieve and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support teammates with honesty, care, and collaboration, and learn from colleagues to improve individual and store results.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice