About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product advice and demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You stay current on products, innovations, and trends, introduce customers to items suited to their needs and style, and build lasting client relationships through follow-up, virtual outreach, and personalized service. You help maintain a clean, organized, and shoppable sales floor and beauty counter, stay informed about sales goals, new arrivals, promotions, and top-selling items, and deliver welcoming, collaborative service. You use point-of-sale technology and digital tools, share loyalty program benefits, and work to achieve individual and store results. This is a part-time role; part-time colleagues are typically scheduled 12–24 hours per week, with schedules including weekend shifts. Hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move, stand, and reach with arms and hands as required.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create personalized beauty experiences by building customer relationships and identifying customer needs.
  • Demonstrate product application and educate customers about the benefits and use of beauty products.
  • Provide expert product advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
  • Develop and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Achieve and exceed daily sales goals through exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain an organized, clean, and shoppable beauty counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Review sales goals and stay informed about new arrivals, best-selling items, trends, promotions, and product launches.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
  • Effectively use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Provide warm, welcoming service and collaborate with colleagues to serve customers and communities.
  • End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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