Beauty Advisor - MAC, Mall Of America - Part Time

Macy's • Bloomington, MN

15h • Onsite

About The Position

As a Beauty Advisor, also known as a Cosmetic Sales Colleague, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style.

You build lasting customer relationships by developing and managing a loyal client base through follow-up, virtual outreach, and personalized service. You help customers feel confident and cared for while working toward sales goals. You also contribute to a clean, organized, and shoppable sales floor; stay informed about new arrivals, promotions, and trends; maintain counter presentation, signage, and pricing; and support merchandise moves as needed. You share loyalty program benefits and provide a welcoming, attentive customer experience.

This is a part-time position at Macy’s Mall of America. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays. The role requires regular attendance and punctuality. The position involves standing, moving, talking, reaching, lifting, and other physical tasks, as well as frequent use of computers and other technology.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to deliver personalized beauty experiences, build customer relationships, uncover customer needs, demonstrate product application, and educate customers about beauty products.
• Ability to use point-of-sale technology and digital tools.
• Ability to stand for at least two consecutive hours.
• Ability to lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to talk, lift, move, stand, and reach with arms and hands; frequent use of computers and other technology is required.

Responsibilities

• Build customer relationships and deliver personalized beauty experiences by identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
• Provide beauty advice and tailored consultations, including makeup application and skincare recommendations.
• Grow and manage a loyal client base through follow-up, virtual outreach, and personalized service.
• Drive sales and client loyalty by maintaining an organized, shoppable space, using clienteling tools to promote offers and product launches, participating in sales events, and staying current through training and vendor education.
• Meet and surpass daily sales goals through exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Keep the counter and sales floor clean, organized, and ready for customers; refresh signage and pricing and assist with merchandise moves as needed.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Provide a warm welcome, create friendly customer conversations, share loyalty program benefits, and thank customers at the end of their visit.
• Support colleagues through honest, caring, and collaborative teamwork.
• Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed