About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role involves advising customers on beauty products, demonstrating product application, and providing tailored consultations, including makeup application and skincare recommendations. Advisors use product knowledge and awareness of current trends to recommend products suited to customers’ needs and styles. The position focuses on building and managing a loyal client base through consistent follow-up, virtual outreach, and personalized service. Advisors help maintain a clean, organized, shoppable counter and sales floor, stay informed about sales goals, new arrivals, promotions, and trends, and contribute to individual and store results. This is a part-time role; part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and availability. Weekend shifts are required.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology, digital tools, handheld equipment, and a cash register.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; move, reach, stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology.

Responsibilities

  • Welcome customers and create friendly, personalized conversations that build customer relationships.
  • Provide beauty advice and tailored consultations, demonstrate product application, and educate customers on beauty products and their benefits and use.
  • Recommend makeup, skincare, and other beauty products based on customers’ needs and styles.
  • Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals by providing exceptional service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
  • Follow customer service practices, including thanking customers and ensuring they have what they need.
  • Support colleagues through honesty, care, and collaboration.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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