Beauty Advisor - Prestige Beauty, Cherry Creek - Part Time

Macy's•Denver, CO

1d•$19 - $27

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert for customers seeking beauty products and advice. You create personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, demonstrate products, provide tailored consultations that may include makeup application and skincare recommendations, and use product knowledge and awareness of trends to recommend products suited to each customer's needs and style. You build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding expectations and achieving sales goals. The role combines hospitality, beauty expertise, and product knowledge to help customers feel confident and cared for. Daily work includes preparing and maintaining the sales floor, reviewing goals and product information, engaging and educating customers, maintaining counters and merchandise presentation, updating signage and pricing, supporting merchandise moves, promoting loyalty benefits, and collaborating with colleagues. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, based on business needs and availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Create personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
Provide beauty advice and tailored consultations, including makeup application and skincare recommendations when appropriate.
Use product knowledge and awareness of trends, new arrivals, promotions, and product launches to educate customers and recommend suitable products.
Build and manage a loyal client base through consistent follow-up, virtual outreach, personalized service, and clienteling tools.
Drive sales and client loyalty, participate in sales events, and meet or surpass daily sales goals.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Provide a warm, friendly welcome, build customer relationships, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues and support one another in serving customers and communities.
Review sales goals, learn about new arrivals and top-selling items, and stay current through ongoing training and vendor education.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice