About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who helps customers find beauty products suited to their needs and style. You create personalized, inspiring shopping experiences by offering product advice and demonstrations, tailored consultations, makeup application, and skincare recommendations. You use your product knowledge and awareness of current trends to introduce customers to new products and innovations. You build lasting customer relationships through personalized service, consistent follow-up, virtual outreach, and clienteling, with the goal of exceeding customer expectations and sales goals. You help maintain a clean, organized, and shoppable counter and sales floor, keep signage and pricing current, and assist with merchandise moves. You also share loyalty program benefits, support colleagues, and contribute to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts; availability may also be needed for days, evenings, and holidays.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, reach, and move continuously.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Welcome customers and provide personalized beauty consultations based on their needs.
  • Demonstrate product application and educate customers about beauty products, their benefits, and their use.
  • Recommend makeup, skincare, and other products, including new arrivals and current innovations.
  • Build and manage a loyal client base through follow-up, virtual outreach, and clienteling tools.
  • Meet and surpass daily sales goals by providing exceptional service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Promote offers and product launches, participate in sales events, and stay informed about trends and promotions.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
  • Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
  • Collaborate with colleagues and support a positive customer experience.
  • Maintain dependable attendance and punctuality, and work required weekend shifts.
  • Keep customers informed about loyalty benefits, ensure they have what they need, and thank them for their visit.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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