Beauty Advisor - Prestige Beauty, Briarwood - Part Time

Macy's•Ann Arbor, MI
•$15 - $22•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, demonstrate products, provide tailored consultations that may include makeup application and skincare recommendations, and stay current on products, innovations, and trends. You build and manage customer relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding expectations and achieving sales goals. You help maintain a clean, organized, shoppable sales floor and counter; keep signage and pricing current; and assist with merchandise moves. You welcome customers, learn their needs, share loyalty benefits, and help create a positive experience that encourages them to return. You work collaboratively with colleagues and continually learn to support individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology and digital tools, including register and handheld equipment.
  • Ability to meet the physical requirements of the role, including talking, lifting, constant moving, standing, and reaching; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Build customer relationships by greeting customers, uncovering their needs, and providing personalized beauty consultations and service.
  • Demonstrate product application and educate customers on beauty products, their benefits, and their use.
  • Recommend makeup, skincare, products, and innovations suited to customers’ needs and style; stay current on trends, arrivals, promotions, and best-selling items.
  • Grow and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
  • Achieve and surpass sales goals through exceptional service and participation in sales events.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Support colleagues through honest, caring collaboration and contribute to individual and store results.
  • Review sales goals and product information, and participate in ongoing training and vendor education.
  • Follow customer service practices, including thanking customers and ensuring they have what they need.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service