Beauty Advisor - Prestige Beauty, Monroeville - Part Time

Macy's•Monroeville, PA

2d•$15 - $22•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations suited to their needs and style. You also build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role combines hospitality, product expertise, and a passion for beauty to help customers feel confident, cared for, and eager to return. Colleagues prepare for the day by reviewing sales goals, new arrivals, top sellers, trends, and promotions; welcoming customers and building relationships; maintaining a clean, organized, shoppable sales floor; refreshing signage and pricing; and supporting merchandise moves. They promote loyalty benefits, provide attentive checkout service, collaborate with colleagues, and continually work to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to deliver personalized service, build customer relationships, and explain beauty products.
Ability to use point-of-sale technology and digital tools.

Responsibilities

Create personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
Provide expert beauty advice and tailored consultations, including makeup application and skincare recommendations.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and surpass daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
Review sales goals, new arrivals, top-selling items, trends, and promotions in preparation for customer interactions.
Collaborate with colleagues and support one another in serving customers and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice