About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert for customers seeking beauty advice and products. You create personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You stay current on products, innovations, and trends, introduce customers to items suited to their needs and style, and build lasting client relationships through consistent follow-up, virtual outreach, and personalized service. You help customers leave feeling confident, cared for, and excited to return. The role also involves preparing the sales floor, reviewing sales goals and product information, maintaining an organized and shoppable counter and sales floor, refreshing signage and pricing, and assisting with merchandise moves. You share loyalty program benefits, support colleagues, work toward sales goals, and use point-of-sale technology and digital tools. The position is part-time; schedules typically range from 12 to 24 hours per week, depend on business needs and colleague availability, and include weekend shifts.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
  • Offer expert beauty advice, product demonstrations, makeup application and skincare recommendations, and introduce customers to relevant products, trends, and innovations.
  • Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals by delivering exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
  • Effectively use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions in preparation for customer interactions.
  • Support colleagues through honesty, care, and collaboration.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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