Beauty Advisor - Prestige Beauty, Monroeville - Part Time

Macy's•Monroeville, PA

2d•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a beauty expert who helps customers find products suited to their needs and style. The role creates personalized, inspiring shopping experiences through product advice, demonstrations, makeup application, skincare recommendations, and education about product benefits and use. The colleague stays informed about products, trends, promotions, and launches, builds customer relationships, and works to achieve sales goals and strengthen client loyalty through personalized service and follow-up. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining the counter and sales floor, refreshing signage and pricing, and assisting with merchandise moves. Colleagues support one another and deliver attentive service, promote loyalty benefits, and ensure customers leave with what they need. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts, and availability is needed for days, evenings, weekends, and holidays.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Provide personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and educating customers about beauty products.
Offer product advice, makeup application, skincare recommendations, and tailored consultations.
Maintain current knowledge of products, trends, promotions, new arrivals, product launches, and top-selling items through training and vendor education.
Grow and manage a loyal client base through follow-up, virtual outreach, clienteling tools, and personalized service.
Meet and exceed daily sales goals by delivering exceptional customer service.
Acquire new customers by opening credit accounts and communicating loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor.
Refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
Participate in sales events and promote offers and product launches.
Complete customer interactions by sharing loyalty benefits, confirming customers have what they need, and thanking them.
Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice