Beauty Advisor - Lancome, Mayfair - Full Time

Macy's • Wauwatosa, WI

7d • Onsite

About The Position

As a Beauty Advisor, also known as a Cosmetic Sales Colleague, you are a trusted expert who helps customers find beauty products suited to their needs and style. You create personalized, inspiring shopping experiences through product advice, demonstrations, makeup application, and skincare recommendations. You use your product knowledge and awareness of current trends to introduce customers to new products and innovations, build lasting client relationships through follow-up and virtual outreach, and help achieve sales goals.

You help keep the counter and sales floor clean, organized, and ready for customers; stay informed about sales goals, new arrivals, best sellers, promotions, and trends; and provide friendly, attentive service. You maintain displays and signage, update pricing, and assist with merchandise moves as needed. You also promote loyalty benefits, help acquire new customers, and use point-of-sale technology and digital tools to support transactions and the shopping experience. Full-time colleagues are typically scheduled for 30 or more hours per week. All schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.

Responsibilities

• Provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare guidance.
• Build customer relationships and a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Meet and surpass daily sales goals by delivering exceptional customer service.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Stay informed about sales goals, product arrivals, best sellers, trends, promotions, and product knowledge through training and vendor education.
• Promote loyalty program benefits, participate in sales events, and use clienteling tools to share offers and product launches.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Support teammates through honest, caring, and collaborative service.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed