Seasonal Beauty Advisor - Lancome, Dallas Galleria
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert for customers on beauty products. You create personalized and inspiring shopping experiences that build confidence and drive sales. You educate customers, provide product advice and demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of trends to introduce customers to suitable products and innovations. The role focuses on building lasting client relationships and growing a loyal client base through consistent follow-up, virtual outreach, and personalized service. You help achieve sales goals through genuine hospitality, strong product knowledge, and an engaging customer experience. Daily work also includes maintaining a clean, organized, shoppable counter and sales floor; keeping signage and pricing current; supporting merchandise moves; sharing loyalty program benefits; and collaborating with colleagues.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move continuously, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personalized conversations that build customer relationships.
- Provide beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
- Educate customers about beauty products, including their benefits and use, and introduce relevant new products and innovations.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass sales goals by delivering exceptional service and driving sales and client loyalty.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
- Support colleagues through honest, caring, and collaborative teamwork.
- Maintain dependable attendance and punctuality.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
