Seasonal Beauty Advisor - Lancome, Northgate
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences while building customer confidence and driving sales. The role includes offering expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. Advisors use product knowledge and awareness of beauty trends to introduce customers to products and innovations suited to their needs and style. The position focuses on developing lasting customer relationships and a loyal client base through proactive follow-up, virtual outreach, and personalized service. Advisors help maintain a clean, organized, and shoppable counter and sales floor; stay informed about sales goals, new arrivals, top sellers, trends, and promotions; support merchandise moves; and share loyalty program benefits. They collaborate with colleagues to serve customers and communities, pursue sales goals, and continually improve their work. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personalized conversations that build customer relationships.
- Uncover customer needs and provide tailored beauty advice, consultations, product demonstrations, makeup application, and skincare recommendations.
- Educate customers about beauty products, including their benefits and use, and introduce relevant new products and innovations.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals by providing exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support colleagues with honesty, care, and collaboration.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
