Beauty Advisor - CHANEL Beaute, Brea - Part Time

Macy's•Brea, CA

1d•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences, builds customer confidence, and drives sales. The role includes providing expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. Advisors use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. The position focuses on building lasting customer relationships through consistent follow-up, virtual outreach, and personalized service. Advisors help maintain a clean, organized, and shoppable counter and sales floor, stay informed about sales goals, new arrivals, popular products, trends, and promotions, and support teammates in delivering a strong customer experience. The role is part-time and requires weekend shifts; schedules depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools, including register technology.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Provide beauty advice and tailored consultations, including product demonstrations, makeup application, and skincare recommendations.
Educate customers about beauty products, including their benefits and use, and introduce products and innovations suited to customer needs.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Achieve and exceed daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and communicating loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
Review sales goals, learn about new arrivals and top-selling items, and keep up with trends and promotions.
Support colleagues through honest, caring, and collaborative teamwork.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice