Beauty Advisor - CHANEL Beaute, Brea - Part Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by sharing product knowledge, offering consultations and demonstrations, and providing makeup application and skincare recommendations. You stay current on beauty trends and introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. The role also involves maintaining an organized, shoppable sales floor and counter, supporting teammates, and providing warm, attentive service throughout the customer experience.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to stand for at least two consecutive hours and perform the listed physical tasks, including lifting at least 25 pounds.
- Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Offer beauty expertise, product advice, demonstrations, tailored consultations, makeup application, and skincare recommendations.
- Build customer relationships and a loyal client base through personalized service, consistent follow-up, and virtual outreach.
- Meet and surpass sales goals by delivering exceptional service and promoting products, offers, launches, and loyalty benefits.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Stay informed about new arrivals, top-selling items, trends, promotions, and product knowledge through training and vendor education.
- Use clienteling tools, point-of-sale technology, and digital tools to promote products and process transactions.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Support colleagues with honesty, care, and collaboration, and contribute to individual and store results.
- Provide a welcoming customer experience, ensure customers have what they need, and conclude interactions with a sincere thank-you.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
