Beauty Advisor - Lancome, Monterey Del Monte Center - Part Time
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a beauty expert who creates personalized and inspiring shopping experiences while building customer confidence and driving sales. The role involves offering product advice, demonstrations, tailored consultations, makeup application, and skincare recommendations. The advisor uses product knowledge and awareness of current trends to recommend products and innovations suited to customers’ needs and style. The position focuses on building and managing lasting customer relationships through follow-up, virtual outreach, and personalized service. Advisors help maintain an organized, shoppable counter and sales floor, keep signage and pricing current, support merchandise moves, promote loyalty benefits, and work collaboratively with colleagues to achieve individual and store results. This is a part-time role; part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts. Hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
Responsibilities
- Welcome customers and provide personalized beauty consultations by identifying their needs, demonstrating product application, and explaining beauty product benefits and use.
- Recommend makeup, skincare, and other beauty products based on customers’ needs, preferences, and style.
- Build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service.
- Drive sales and client loyalty by using clienteling tools to promote offers and product launches, participating in sales events, and staying current through training and vendor education.
- Meet and exceed daily sales goals by delivering exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Collaborate with colleagues and support a positive customer and team experience.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
