About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences that build confidence and drive sales by offering product advice, demonstrations, tailored consultations, makeup application, and skincare recommendations. You stay current on products and trends, introduce customers to items and innovations suited to their needs, and build lasting client relationships through follow-up, virtual outreach, and personalized service. The role combines genuine hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. Colleagues prepare the sales floor, engage and educate customers, maintain the counter and merchandise presentation, support sales and loyalty programs, and collaborate with teammates to achieve individual and store results.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to perform the physical requirements of the position, including standing, moving, reaching, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders.
  • Ability to meet visual requirements, including close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Offer expert beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
  • Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Stay informed about products, trends, promotions, new arrivals, top-selling items, and vendor education.
  • Welcome customers, build relationships, identify their needs, and provide friendly, personalized service.
  • Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
  • Share loyalty program benefits, participate in sales events, and use clienteling tools to promote offers and product launches.
  • Meet and surpass sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
  • Collaborate with colleagues and support one another in serving customers and communities.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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