Seasonal Beauty Advisor - Lancome, Imperial Valley

Macy's•El Centro, CA

6d•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations that suit their needs and style. You build and manage lasting customer relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help keep the counter and sales floor clean, organized, and ready for customers; maintain signage and pricing; and assist with merchandise moves. You share loyalty program benefits, support colleagues, and contribute to individual and store results. The position requires flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues typically work 30 or more hours per week, while part-time colleagues typically work 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. This is a seasonal role at the Imperial Valley location.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; move, reach, stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Create personalized beauty experiences by building customer relationships and identifying customer needs.
Demonstrate product application and educate customers about beauty products, their benefits, and use.
Provide beauty advice, makeup application, and skincare recommendations.
Grow and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Meet and exceed sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and explaining loyalty benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Share loyalty program benefits and provide a courteous closing experience for customers.
Collaborate with colleagues to support customers and store results.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice